Joshua Goss
Software Engineer | Fullstack
I love meaningful outcomes from the code I write.
About Me
I'm a developer who loves working across the full stack. I’m passionate about creating impactful, user-focused solutions, particularly in the fintech space or other innovation-driven industries. My favorite work lies at the intersection of innovation and growth.
My experience includes contributions to Kajabi Payments at Kajabi. As a software engineer, I created end-to-end solutions to support Kajabi's payments expansion into new international regions. I developed dynamic fees for customizable fee structures and multinational tax collection, increasing monthly processed GMV by $300K.
I’m currently searching for my next opportunity to contribute to a team with a mission and product that deliver meaningful and effective outcomes for users. I’m passionate about being a valuable contributor to the teams I join. Some of my most enjoyable moments at Kajabi included collaborating with three engineers. I developed a gamification feature for Kajabi checkouts that boosted user engagement during the holiday season and won first prize at our company hackathon.
In my spare time, you’ll find me outdoors, experimenting in the kitchen, or contributing to a men’s social group here in Eugene, Oregon.
November 2022 - December 2024
Software Engineer
Promoted to Software Engineer after demonstrating technical proficiency and problem-solving skills in customer support and cross-department collaboration.
Built and maintained critical payment architecture and features, supporting Kajabi's global payment collection.
Streamlined project workflows by defining development processes, breaking down features into actionable tasks, and delivering accurate time estimates, ensuring timely delivery of complex initiatives.
  • Ruby
  • TypeScript
  • React
  • MySQL
  • Rails
October 2020 - November 2022
Technical Support Lead
Advanced to Technical Support Lead due to a deep understanding of Kajabi's platform and leadership skills.
Acted as a key liaison between support and engineering, driving resolution for high-impact bugs by documenting, prioritizing, and replicating issues reported by customers.
Mentored peers and improved team effectiveness through collaboration and knowledge-sharing, laying the groundwork for a transition to engineering.
  • HTML
  • CSS
  • JavaScript
June 2019 - Octrober 2020
Technical Support Agent
Started at Kajabi as a Technical Support Specialist, developing a strong foundation in customer service and platform expertise.
Earned recognition for quickly mastering the product and becoming a resource for colleagues with complex questions.
Collaborated with engineering to understand technical workflows, setting the stage for a seamless transition into a technical role.